Answers on every channel
One AI, one knowledge base — handling phone calls, web chat, and email with the same context and the same voice.
AI-first contact centre
Your customers, handled.
Every call, chat and email — answered by AI, and escalated to a trained human the moment it should be. Support that keeps up with your customers, without the headcount to match.
48-hour onboarding. Pay per resolution, not per seat.
How it works
One AI across every channel. A real person when it counts.
Most support tools make you choose: a bot that frustrates, or a team that can't keep up. knktr does both jobs at once — the AI resolves what it can, on voice, chat and email, and escalates cleanly to a trained human the moment a customer needs one.
Escalates like a colleague
When a call needs a human, it hands over with the full history — no repeating, no cold transfer. Amazon Q assists the agent in real time.
Gets smarter every call
Every conversation sharpens the knowledge base. Handle rates climb, and you see exactly what the AI resolved and where it escalated.
Who it's for
Two ways in. Same platform underneath.
For startups
Support before you can staff it.
You don't have a support team yet — and you can't let that show. knktr is a full contact centre from day one, live on your channels while you build everything else.
For startups For SMEsTake the volume your team shouldn't.
You've got the calls, the numbers and the systems — and people stretched thin. knktr handles what a person doesn't need to, and hands your team the conversations that do.
For SMEs Why we built it
Great customer support used to take an enterprise budget and a year to stand up. We built knktr so you don't need either — whether you're a startup finding your feet or an SME outgrowing your inbox.
Meet the team behind knktrPricing
Pay per resolution
Same rate whether AI or a human answers. Not per seat.
Onboarding
Live in 48 hours
Your knowledge base ingested, tested, and answering.
Data residency
AWS Sydney
Every recording and transcript stays in Australia.
Your data
Never trained on
Inference only. We process and discard, never retain.
Proof
We'd rather show you than tell you.
knktr is early, and we don't publish numbers we can't stand behind or logos we haven't earned. Book a demo and we'll run the AI against your own knowledge base — you'll see the handle rate on your questions, not a case study about someone else's.
Book a demoSee knktr answer your customers.
A 30-minute walkthrough, mapped to your setup. No slides you've seen before.